#designsystem

#web

#Figma

Lens

Lens

Lens

Lens

Lens

Lens

Lens turns Zoom into an online teaching powerhouse that helps educators​​​​​​​ keep learners engaged, gauge the performance of their live classes, and increase retention rates.

Lens turns Zoom into an online teaching powerhouse that helps educators​​​​​​​ keep learners engaged, gauge the performance of their live classes, and increase retention rates.

Lens turns Zoom into an online teaching powerhouse that helps educators​​​​​​​ keep learners engaged, gauge the performance of their live classes, and increase retention rates.

Lens turns Zoom into an online teaching powerhouse that helps educators​​​​​​​ keep learners engaged, gauge the performance of their live classes, and increase retention rates.

Lens turns Zoom into an online teaching powerhouse that helps educators​​​​​​​ keep learners engaged, gauge the performance of their live classes, and increase retention rates.

Lens turns Zoom into an online teaching powerhouse that helps educators​​​​​​​ keep learners engaged, gauge the performance of their live classes, and increase retention rates.

2023 - present

Timeline

Product designer

Role

2023 - present

Timeline

Product designer

Role

Background

Background

The main challenge was that educators using Zoom as a teaching platform were struggling to gauge the learning effectiveness of their sessions, especially with young students. They lacked the tools to measure participant engagement, attentiveness, and understanding during online sessions.

The challenge was to build something valuable that seamlessly integrated with Zoom, addressing these issues while ensuring it wasn't just a superficial add-on

The main challenge was that educators using Zoom as a teaching platform were struggling to gauge the learning effectiveness of their sessions, especially with young students. They lacked the tools to measure participant engagement, attentiveness, and understanding during online sessions.

The challenge was to build something valuable that seamlessly integrated with Zoom, addressing these issues while ensuring it wasn't just a superficial add-on

Approach

Approach

We spoke to our clients from large institutes, medium sized educators and also the single course independent creators. These became our user personas.

1

Large Institutes

The Institute Administrator oversees multiple departments at a large university, aiming to use Lens for comprehensive insights to enhance online class effectiveness, improve student engagement, and make informed decisions about curriculum adjustments.

1

Large Institutes

The Institute Administrator oversees multiple departments at a large university, aiming to use Lens for comprehensive insights to enhance online class effectiveness, improve student engagement, and make informed decisions about curriculum adjustments.

1

Large Institutes

The Institute Administrator oversees multiple departments at a large university, aiming to use Lens for comprehensive insights to enhance online class effectiveness, improve student engagement, and make informed decisions about curriculum adjustments.

2

Medium-sized Tutor

The Medium-sized Tutor, specializing in STEM subjects, manages a moderate number of students and desires tools from Lens to create interactive and engaging virtual classes while monitoring individual and collective progress

2

Medium-sized Tutor

The Medium-sized Tutor, specializing in STEM subjects, manages a moderate number of students and desires tools from Lens to create interactive and engaging virtual classes while monitoring individual and collective progress

2

Medium-sized Tutor

The Medium-sized Tutor, specializing in STEM subjects, manages a moderate number of students and desires tools from Lens to create interactive and engaging virtual classes while monitoring individual and collective progress

3

Small Tutor

The Small Tutor, offering one-on-one sessions, values simplicity and user-friendliness. They are interested in features that enhance the one-on-one student experience and analytics to personalize lesson planning based on individual student needs.

3

Small Tutor

The Small Tutor, offering one-on-one sessions, values simplicity and user-friendliness. They are interested in features that enhance the one-on-one student experience and analytics to personalize lesson planning based on individual student needs.

3

Small Tutor

The Small Tutor, offering one-on-one sessions, values simplicity and user-friendliness. They are interested in features that enhance the one-on-one student experience and analytics to personalize lesson planning based on individual student needs.

I created wireframes and sought feedback from potential users to refine the design. The final product included real-time participant talk time, attentiveness tracking, in-session quizzes with a leaderboard, and post-session analytics.

Challenges faced

Challenges faced

1

Integration with Zoom

Integrating seamlessly with a platform as widely used as Zoom posed technical complexities. Ensuring compatibility, reliability, and a smooth user experience demanded rigorous testing and development efforts

1

Integration with Zoom

Integrating seamlessly with a platform as widely used as Zoom posed technical complexities. Ensuring compatibility, reliability, and a smooth user experience demanded rigorous testing and development efforts

1

Integration with Zoom

Integrating seamlessly with a platform as widely used as Zoom posed technical complexities. Ensuring compatibility, reliability, and a smooth user experience demanded rigorous testing and development efforts

2

Accurate Metrics Generation

Developing code to accurately track participant attentiveness and talk time was challenging. Achieving precision in metrics without causing performance issues required continuous refinement and testing

2

Accurate Metrics Generation

Developing code to accurately track participant attentiveness and talk time was challenging. Achieving precision in metrics without causing performance issues required continuous refinement and testing

2

Accurate Metrics Generation

Developing code to accurately track participant attentiveness and talk time was challenging. Achieving precision in metrics without causing performance issues required continuous refinement and testing

3

Engagement Gamification

Designing gamification features, such as leaderboards and quizzes, required a delicate balance. The challenge was to encourage participation without compromising the seriousness of the learning environment or fostering unhealthy competition

3

Engagement Gamification

Designing gamification features, such as leaderboards and quizzes, required a delicate balance. The challenge was to encourage participation without compromising the seriousness of the learning environment or fostering unhealthy competition

3

Engagement Gamification

Designing gamification features, such as leaderboards and quizzes, required a delicate balance. The challenge was to encourage participation without compromising the seriousness of the learning environment or fostering unhealthy competition

4

User Experience

Striking the right balance between providing insightful data and avoiding information overload was crucial. Design decisions needed to prioritize usability and user experience to ensure that educators could easily interpret and utilize the data

4

User Experience

Striking the right balance between providing insightful data and avoiding information overload was crucial. Design decisions needed to prioritize usability and user experience to ensure that educators could easily interpret and utilize the data

4

User Experience

Striking the right balance between providing insightful data and avoiding information overload was crucial. Design decisions needed to prioritize usability and user experience to ensure that educators could easily interpret and utilize the data

Metrics

Metrics

1

Participant Engagement

- Increased participant talk time by 25% on average. - 30% rise in active participation rates during in-session quizzes and discussions.

1

Participant Engagement

- Increased participant talk time by 25% on average. - 30% rise in active participation rates during in-session quizzes and discussions.

1

Participant Engagement

- Increased participant talk time by 25% on average. - 30% rise in active participation rates during in-session quizzes and discussions.

2

Attentiveness Tracking

- Attentiveness levels improved by 20% as measured through the attentiveness tracker feature. - 15% reduction in participant distractions during online sessions.

2

Attentiveness Tracking

- Attentiveness levels improved by 20% as measured through the attentiveness tracker feature. - 15% reduction in participant distractions during online sessions.

2

Attentiveness Tracking

- Attentiveness levels improved by 20% as measured through the attentiveness tracker feature. - 15% reduction in participant distractions during online sessions.

3

Post-Session Analytics

- 85% of educators reported utilizing post-session analytics to improve teaching methods and session effectiveness. - 20% improvement in student learning outcomes attributed to insights gained from post-session analytics.

3

Post-Session Analytics

- 85% of educators reported utilizing post-session analytics to improve teaching methods and session effectiveness. - 20% improvement in student learning outcomes attributed to insights gained from post-session analytics.

3

Post-Session Analytics

- 85% of educators reported utilizing post-session analytics to improve teaching methods and session effectiveness. - 20% improvement in student learning outcomes attributed to insights gained from post-session analytics.

4

User Adoption and Satisfaction

- Over 30 institutes adopted Lens for online teaching, with an average of 150 students per meeting. - 90% user satisfaction rating based on feedback surveys and user reviews

4

User Adoption and Satisfaction

- Over 30 institutes adopted Lens for online teaching, with an average of 150 students per meeting. - 90% user satisfaction rating based on feedback surveys and user reviews

4

User Adoption and Satisfaction

- Over 30 institutes adopted Lens for online teaching, with an average of 150 students per meeting. - 90% user satisfaction rating based on feedback surveys and user reviews

Takeaways

Takeaways

1

User-Centric Design

Conducting market research and seeking feedback helped in creating a product that addressed the specific pain points of users

1

User-Centric Design

Conducting market research and seeking feedback helped in creating a product that addressed the specific pain points of users

1

User-Centric Design

Conducting market research and seeking feedback helped in creating a product that addressed the specific pain points of users

2

Seamless Integration

Prioritizing a smooth integration with the existing platform (Zoom) enhanced the usability of the product

2

Seamless Integration

Prioritizing a smooth integration with the existing platform (Zoom) enhanced the usability of the product

2

Seamless Integration

Prioritizing a smooth integration with the existing platform (Zoom) enhanced the usability of the product

3

Data-Driven Insights

Providing meaningful data and analytics enabled educators to understand their students better and tailor their teaching approaches accordingly

3

Data-Driven Insights

Providing meaningful data and analytics enabled educators to understand their students better and tailor their teaching approaches accordingly

3

Data-Driven Insights

Providing meaningful data and analytics enabled educators to understand their students better and tailor their teaching approaches accordingly

4

Gamification for Engagement

Gamification elements like leaderboards and quizzes enhanced engagement and incentivized participation

4

Gamification for Engagement

Gamification elements like leaderboards and quizzes enhanced engagement and incentivized participation

4

Gamification for Engagement

Gamification elements like leaderboards and quizzes enhanced engagement and incentivized participation

5

Value Addition

Building features that added significant value to users led to the successful adoption of the product by numerous institutes and a large number of students

5

Value Addition

Building features that added significant value to users led to the successful adoption of the product by numerous institutes and a large number of students

5

Value Addition

Building features that added significant value to users led to the successful adoption of the product by numerous institutes and a large number of students

Tools

Tools

Figma

Notion

During his time as a Product Designer at Wise, Rahul proved to be an exceptional talent. He played a crucial role in developing "Lens," an innovative Zoom meeting analytics tool, spearheading UI development with a design system-first approach. He quickly embraced UX principles, significantly enhancing the usability of our products. Rahul's dedication, collaborative nature, and passion for design make him a valuable asset to any team.

Bilal Abidi

CEO, Wise

During his time as a Product Designer at Wise, Rahul proved to be an exceptional talent. He played a crucial role in developing "Lens," an innovative Zoom meeting analytics tool, spearheading UI development with a design system-first approach. He quickly embraced UX principles, significantly enhancing the usability of our products. Rahul's dedication, collaborative nature, and passion for design make him a valuable asset to any team.

Bilal Abidi

CEO, Wise

During his time as a Product Designer at Wise, Rahul proved to be an exceptional talent. He played a crucial role in developing "Lens," an innovative Zoom meeting analytics tool, spearheading UI development with a design system-first approach. He quickly embraced UX principles, significantly enhancing the usability of our products. Rahul's dedication, collaborative nature, and passion for design make him a valuable asset to any team.

Bilal Abidi

CEO, Wise

During his time as a Product Designer at Wise, Rahul proved to be an exceptional talent. He played a crucial role in developing "Lens," an innovative Zoom meeting analytics tool, spearheading UI development with a design system-first approach. He quickly embraced UX principles, significantly enhancing the usability of our products. Rahul's dedication, collaborative nature, and passion for design make him a valuable asset to any team.

Bilal Abidi

CEO, Wise